Privacy Policy
Last updated: December 2024
Introduction
Evernote Backup Tool ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our desktop application.
By using Evernote Backup Tool, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Data Stored Locally
Evernote Backup Tool stores all your data locally on your computer. This includes:
- Your Evernote notes, notebooks, and attachments in a local SQLite database
- Exported ENEX files stored in your chosen directory
- Application settings and preferences
- Authentication tokens for connecting to Evernote's API
Important: We do not have access to your locally stored data. All note content, attachments, and personal information remain exclusively on your computer.
Activation Data
When you activate the Pro version, we collect:
- Your activation code
- Email address (optional, for support purposes)
- Activation timestamp
Payment Information
Payment processing is handled by Stripe. We do not store your credit card information. Please refer to Stripe's Privacy Policy for information on how they handle payment data.
How We Use Your Information
We use the limited information we collect for the following purposes:
- License Verification: To verify your activation code and enable Pro features
- Customer Support: To respond to your inquiries and provide assistance
- Service Improvement: To understand usage patterns and improve the application
Data Security
We take data security seriously:
- All communication with Evernote's API uses HTTPS encryption
- Your Evernote authentication uses OAuth, so we never see your Evernote password
- Local database files are stored in your system's standard application data directory
- We do not transmit your note content to any external servers
Third-Party Services
Our application interacts with the following third-party services:
Evernote API
We connect to Evernote's official API to download your notes. This connection is made directly from your computer to Evernote's servers. Please refer to Evernote's Privacy Policy.
Stripe
Payment processing is handled by Stripe. We do not store or process payment card details directly.
Data Retention
Local Data: Your locally stored notes and database remain on your computer until you delete them. We have no access to delete or modify this data.
Activation Records: We retain activation records for license verification purposes. You may request deletion of your activation record by contacting support@aluo.app.
Refund Policy
As Evernote Backup Tool is a digital product delivered electronically, all sales are generally final. We encourage users to thoroughly test the free version before making a purchase to ensure the Software meets their needs and is compatible with their system.
Technical Issues: If you experience a verifiable technical issue that prevents the Software from functioning as intended, and our support team cannot resolve it after reasonable troubleshooting efforts, you may be eligible for a refund. Please contact support@aluo.app with details of the issue.
What's Not Covered: Refunds are not available for change of mind, dissatisfaction with existing features, or situations where the Software performs as described. For complete terms, please refer to our Terms of Service.
Your Rights
You have the following rights regarding your data:
- Access: You can request information about what data we have about you
- Deletion: You can request deletion of your activation records
- Portability: Your local data is already in your possession and can be accessed anytime
- Opt-out: You can uninstall the application at any time
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: